Don't forget you are able to book appointments up to eight weeks ahead.  You can also book on-line as long as you are registered as a user.   Please ask at reception for further details or email st.agnes@nhs.net.

Repeat Prescriptions

If you are on regular medication, the doctor will provide you with a computerised repeat prescription form and explain how the system works

To obtain your prescription please clearly indicate which drugs you require and/or: Post/hand in your repeat prescription form to the surgery.

If you are already registered for the online repeat prescription service, you can log on by clicking on the Waiting Room button below.

***** PLEASE NOTE *****

You are now able to send prescription requests to the following NHS.net email addresses:

St Agnes - stagnes.prescriptions1@nhs.net

Mount Hawke - mounthawke.prescriptions@nhs.net

PLEASE ALLOW 72 HOURS FOR US TO PROCESS YOUR REQUEST IE THREE FULL WORKING DAYS.  IF YOU PUT IN YOUR REQUEST ON FRIDAY PM YOUR MEDICATION WILL NOT BE READY UNTIL WEDNESDAY PM.   WHEN THERE IS A BANK HOLIDAY IT WILL BE THURSDAY.   WE PROCESS ON AVERAGE OVER 3000 PRESCRIPTIONS A MONTH, DISPENSING ON AVERAGE 7000 ITEMS.

IF YOU PICK UP YOUR MEDICATION AT THE CHEMIST, PLEASE ALLOW MORE TIME AS THE CHEMIST WILL NEED TIME TO PROCESS THE PRESCRIPTION ONCE IT COMES IN.  AT TIMES YOUR DRUGS NEED TO BE ORDERED SO PLEASE ALLOW FOR THIS WHEN PUTTING IN YOUR REQUEST.

THANK YOU

WASTED MEDICATIONS

Wasted medications cost the NHS vital resources. Once medication leaves the chemist or the dispensary it CANNOT be taken back and has to be thrown away costing the NHS millions of pounds a year.  Only taking what you need, will save some much needed money.

Please DO NOT attempt to use 'The Waiting Room' unless you have already completed the registration form and received a confirmation email.

Waiting Room Step by Step Guide

The surgery does not accept repeat prescription requests over the telephone due to the dangers of misinterpretation leading to errors.

*The surgery accepts major credit and debit cards

We do need 3 full working days notice to enable us to process your request. 

St Agnes Dispensary Is Closed all Day Saturday and Sunday.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.