Welcome to St Agnes Surgery
St Agnes Surgery is located in Pengarth Road, just off Vicarage Road, in the centre of St Agnes.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
St Agnes Surgery are moving away from their current computer system in February 2020. Pending the new system we will not currently be registering patients onto the online service, to avoid needing to re-register them in February.
The new system will be in use from Tuesday 11th February 2020, during this we will only be seeing patients that require urgent attention.
*****ALL ROUTINE REQUESTS WILL BE BOOKED INTO THE WEEKS PRIOR OR AFTER THE CHANGE OF SYSTEM*****
The partners and the staff at St Agnes and Mount Hawke Surgeries thank all of our patients in advance for their patience during the changeover period.
You will also receive appointment reminders, clinic invitations via email if you inform us of your email address.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
All clinical areas and toilets are easily accessible for the disabled
There is ample car parking available with spaces for disabled patients to park (but only for parking whilst using the surgery please!).
We have had one or two enquiries already from patients concerned about interruptions to drug supplies as a result of Brexit and the potential for ‘no deal’ in March 2019 when Britain is due to leave the EU. On 23rd August the Secretary of State for Health issued guidance in this regard, so we are sharing this with you. The full text of his letter can be found by clicking on the link at the bottom of the page . It requires us to ‘ advise patients that the Government has plans in place to ensure a continued supply of medicines to patients from the moment we leave the EU’ and states that ‘patients will not need to and should not seek to store additional medicines at home’. It goes on to state that ‘there is no need for surgeries to issue longer prescriptions’ and that any over-ordering will be ‘investigated’. We therefore are not in a position to issue any additional supplies of medication to patients on the grounds of Brexit. Obviously as a GP Practice we have no role in influencing the policy or preparations of Government in relation to exiting the EU and must act on the advice / instructions we are given by those who have that responsibility. If patients have any queries or concerns in this regard we would urge them to raise these directly with their MP or the Department of Health rather than through us.
Letter from Rt Hon Matt Hancock MP
(Site updated 21/01/2020)