Opening Hours

St Agnes Surgery

Day Opening hours
Wednesday 17 April
8:30am to 6:30pm
Thursday 18 April
8:30am to 6:30pm
Friday 19 April
8:30am to 6:30pm
Saturday 20 April
Closed
Sunday 21 April
Closed
Monday 22 April
8:30am to 6:30pm
Tuesday 23 April
8:30am to 6:30pm

Mount Hawke Surgery

Day Opening hours
Wednesday 17 April
Closed
Thursday 18 April
8:30am to 12:30pm
Friday 19 April
8:30am to 12:30pm
Saturday 20 April
Closed
Sunday 21 April
Closed
Monday 22 April
8:30am to 12:30pm
Tuesday 23 April
8:30am to 12:30pm

The surgery will be closed between 13:00 – 14:00 on the second Tuesday of every alternate month for staff meeting / training. Your call will be diverted to an answering service who will take a message and pass the information along to the practice.

 

When we are closed

The Surgery is closed between the hours of 6.30pm and 8.30am, at weekends and bank holidays.  If you have an urgent medical problem during these times and telephone the main surgery number 01872 553881 you will be advised to telephone 111 or alternatively you can use the link NHS 111 for medical advice.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Where should i go for help and advice- Click Here

Live and up to date waiting times for urgent care- Click here

 

 

Clinic Times

St Agnes Surgery

Morning clinics - Monday - Friday 08:30  – 11:00

Afternoon/Evening clinics - Monday – Friday 15:30 – 17:20

Mount Hawke Surgery

Morning clinics only - 08:30 and 11:30 on Mondays, Tuesdays, Thursdays and Friday.

Dispensary Opening

St Agnes

The dispensary is open five days a week:-

08:30 – 18:30 (closed for lunch 13:00 to 14:00)

Please note that between 11:00 and 11:30 there may be a slightly longer wait for your prescription due to staff breaks.

The phone line to the dispensary is open to take calls between 11- 1pm & 2-5pm.  Please do not call the dispensary outside of these hours, allowing the dispensary team to safely dispense medication.

Mount Hawke

The dispensary is open from 08:30 to 12:30 every morning apart from Wednesdays.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.